The Waiting Room Online

To Bike or not to bike....

I have recently been introduced to Danny MacAskill and his bike antics through You Tube. If you have never viewed one of his clips be prepared to be amazed! This piece was filmed over a few months in and around Edinburgh and Danny certainly pushes the envelope. The music track being played is “The Funeral” by Band of Horses.

 

Posted by DG

Kotuku Bibs...

From the country that bought the world Ferrari, Lamborghini, Giorgio Armani, Benetton, Sophia Loren and Monica Bellucci, we bring you the Italian designed and manufactured Kotuku 3-ply bib!

Available in a range of five colours from Virgin Bride White to Make the Boys Wink Pink, these really are the latest must have for your practice! These bibs are sent exclusively to Medical House from high in Northern Italy under the cool shadow of the Swiss Alps. They are made from 2 ply of highly absorbent cellulose tissue backed with waterproof polyethylene.
And as you would expect from the Italian designers the comfort of the customer has been kept top of mind with a soft and light feel for the wearer, whilst retaining that keep me dry security!

They may not be as Red as a Ferrari or as Sophia as Loren, but they are uber cool! But don’t take our word for it – available online at www.medicalhouse.co.nz visit the website now to secure your supply from our limited first shipment arriving soon!
Bellissimo!

PS.

Don't forget the bibs are part of the Kotuku Kombo- add them with another Kotuku product and receive 5% OFF- Click here for more details!

Q.D.F (Quote Day Friday)

Recently I was chatting to a friend and she gave me a great bit of advice.  It was so simple, yet made me think about the last time I stopped and appreciated the day for what it is!  Like most working mum's, I rush home to get dinner on, get the washing on, hang the washing out and get the bed time routine under way ... (the list goes on!) So to quote my friend....

"Make sure you stop for a bit after work and just sit in the sun for 5-10 mins. Just soak it all in, it's a happy healthy universe energy- just what we need!"

-Rachel Wood



Gumboots

I have never really had gumboots since I was a kid, if I did see them in a shop I thought that I would never use gumboots considering I never really went to places that I would use them. Then Christchurch had an earthquake and most people walked around in streets with gumboots and I would try hopping around trying not to walk in liquefaction which was almost impossible since where I lived the whole suburb was  flooded.

I almost got some gumboots but I heard a lot of people say that a big earthquake would not happen again especially with the same amount of liquefaction coming back up. So when the February earthquake happened and there was a big amount of liquefaction again! I went straight out as soon as possible and bought some gumboots and I am so glad I did! The June earthquake hit and the snow has come twice and I have been wearing my wonderful pink and purple flower gumboots. I will always own gumboots from now on.

Posted by MB

Kotuku Fund

Each quarter we offer a Community Grant of $1000 called the Kotuku Fund, for worthy community projects, clubs and individual learning opportunities.

The Kotuku Community Grant is funded through sales of the Kotuku brand of consumables marketed by Medical House.  The Kotuku brand is exclusive to Medical House and is designed specifically for New Zealand users.  It currently includes, sterilisation pouches, clothing and bibs, but is being added to on a regular basis.

The best description of the Kotuku brand can be found on all our packaging. We wanted a brand that captures all that is important about what we do.  Such as visiting the factories and checking on their staff conditions and environmental impact and of course the product quality.  The Community Grant is a continuation of this care by giving a little back to the community of Kotuku product users.
 
The elegant Kotuku (White Heron) has its only New Zealand breeding site near Okarito in South Westland where only a hundred or so birds remain. They disperse widely during Winter before returning to nest. The name Kotuku was chosen for our products because the bird is both a New Zealand treasure, and like all New Zealanders has its origins in other lands. In Maori oratory, a most telling compliment is to liken someone to Kotuku. It is a symbol of good fortune, of something rare and beautiful.

If you know a good community, need, please apply on our website

Q.D.F (Quote Day Friday)

Nothing in the world is permanent, and we're foolish when we ask anything to last, but surely we're still more foolish not to take delight in it while we have it. If change is of the essence of existence one would have thought it only sensible to make it the premise of our philosophy.

W. Somerset Maugham (1874 - 1965), The Razor's Edge, 1943

 

We are collecting quotes for our new Quote Book ! Email us at sales@medicalhouse.co.nz if you have some wise words you would like to contribute...

NZ Dental Association

Robin and Denise from Medical House attended the recent NZ Dental Association regional conference in not too sunny Blenheim recently. I say this with caution as Blenheim can be insanely hot as well! It was a great chance to catch up with our wonderful clients and also introduce ourselves to some new ones as well. It is fair to say we have some cool people dealing with us. And I mean fun, cool people!
We were visited by a chap called Nigel Latta who did not play hooker for Otago but is a well known psychologist. He is a bloody hard case so thanks Nigel for the photo op.
The conference gave us the chance to present our latest promo called Kotuku Kombo - Head to the Medical House website to catch all details of what is a great deal. And while you are there, have a scout around and check out our team bio's. We are not a faceless company!
Again, great to be there (great to be home as well) and looking forward to next year where the regional's are now being replaced by full national conferences.

And by the way, can summer come soon please..

Posted by KG.

NZDA Conference 2011

Representing the MH Team, Denise and Robin have been in Blenheim attending the NZDA Conference.

Check out the photo of our Trade Stand- thanks to everyone who came over to say hello!

Q.D.F (Quote Day Friday)

The greatest wealth is health.  ~Virgil

Lately I have heard a lot of grumpy talk regarding expensive tomatoes in NZ.  I'm sure you are one of many that have balked at the price of $15 per kilo (nearly $2 a tomato!)

What we seem to be failing to remember is each fruit and vege has a season... and it's not tomato season!
 
Horticulture New Zealand president Andrew Fenton said in a speech last week:
"The increase in GST and increases in costs of petrol and energy merged with the effects of a shortage of product out of Australia, due to the Queensland floods, and then poor growing conditions in New Zealand pushed up normally high winter vegetable prices for tomatoes, lettuce and capsicum to new heights for Kiwi customers."

Seasons form the natural backdrop for eating. All of the World's Healthiest Foods are seasonal. Imagine a vegetable garden in the dead of winter. Now imagine this same garden on a sunny, summer day. How different things are during these two seasons of the year! For ecologists, seasons are considered a source of natural diversity. Changes in growing conditions from spring to summer or fall to winter are considered essential for balancing the earth's resources and its life forms. But today it's so easy for us to forget about seasons when we eat! Modern food processing and worldwide distribution of food make foods available year-round, and grocery stores shelves look much the same in December as they do in July.

I can't stress enough that your greatest wealth is your health- so try eating what's in season, there are many benefits! . You will find the food is fresh and delicious and your body will thank you! 

Customer Service

ANZ - "We'll provide you with outstanding service"  ?

Have you ever wondered why businesses usually mention wonderful customer service but often don't deliver?

Delivering awesome service at Medical House is a Core Value we live and breath.  It's not another phrase to add to our website and marketing. So it's always interesting and a great lesson to be on the receiving end of poor service, contrary to what is advertised!

ANZ have a "single, united focus: to provide all our customers with trully ourstanding banking." However, my recent experience with ANZ could be anything but!   All I wanted was a bank statement from many months ago,

Could they email it?  No.
Could they fax it?  No.
Could they make an exception in this instance?  No.

So ten days after my initial call, still no statement.   Another customer rep proudly informed me yesterday mailing out took 7-10 days after processing (charging a fee).  This took three days after my initial call.  At the earliest I'll get the the statement in the post 2 weeks after first making contact.

Is this "service" acceptable?  Is this providing all our customers with "truly ourstanding banking" as promised by Kerri Thomson, Managing Director of retail with ANZ?  Would Medical House survive if this was how we treated our customers?  

I'm off to the bank today to get the statement......

Posted by LR