The Waiting Room Online

Q.D.F (Quote Day Friday)

I am a big advocate of Positive Thinking and putting Positive Energy into the Universe.

When your mind is filled with negative thoughts you’re attracting more of what you don't want and this means your subconscious minds ends up bringing you more of the things that you don’t want in your life. 

All of us affect, in one way or another, the people we meet. This happens instinctively and on a subconscious level, through thoughts and feelings transference, and through body language. People sense our aura and are affected by our thoughts, and vice versa. Is it any wonder that we want to be around positive people and avoid negative ones? People are more disposed to help us if we are positive, and they dislike and avoid anyone broadcasting negativity.

Negative thoughts, words and attitude bring up negative and unhappy moods and actions. When the mind is negative, poisons are released into the blood, which cause more unhappiness and negativity. This is the way to failure, frustration and disappointment.

So make a conscious effort and remember the happest people don't have the best of everything, they just make the best of everything!

Poke The Bear!

http://www.eagleonline.com/dont-poke-the-bear-unless-you-should/

I read the above blog posted by Kevin Dee and I'd like to add a few things.  We instigate conversations/situations and then spite the repercussions as they happen.  Don't spite them.  It's not worth wasting good energy on a negative feeling.

We should talk about issues regardless of whether or not the response is positive or negative. Just make sure you get an outcome.  It's better to get an outcome than not know what could have been said or done.  Here are some points that may assist you:

• If you can take the emotion out of conflict, the issue would be resolved in one small logical step.
• Be concise with your point.  Don't beat around the bush.
• Take offence, that's fine, but be sure to "get over it" quickly.

These points will make the whole process much easier next time you decide to "poke the bear".

Posted by RN

Tragedy

Amy Winehouse was found dead in her London apartment on Sunday.

She was 27 years old. (Same age as Kurt Cobain, Janis Joplin, Jimi Hendrix and Brian Jones when they passed)

I admired the singer for her incredible talent, her respect and innovation of classic soul music, and her fantastic personal style.

The artist inspired both a Fred Perry collection and an Italian Vogue cover, as well as the return of the cat-eye to the catwalks and of course the beehive!

Winehouse was a glorious presence, but her problems with substance abuse loomed large.

She was mocked in the media only a few weeks ago for her disgraceful performance, the youtube clip receiving millions of hits and many of us questioning her managements reasons for putting her on the road.

Sadly Amy won’t be remembered by all for her voice, but for her demons.
Makes you think about the impression you are making and what mark you will leave on the world...?

Our heart goes out to the people of Norway, our thoughts are with them during this devastating and sad time. Words cannot express the despair...

Q.D.F (Quote Day Friday)

Everybody needs feedback, and it's a heck of a lot cheaper than paying a trainer.

-Doug Lowenstein 

Often its easy to focus on the negative and forget to celebrate the positive. In the workplace feedback is often not balanced and can leave employees feeling miserable.  Managers need to maximise each employees performance so they can realise their full potential.  One of the ways this is done is through delivering positive feedback.

Giving positive feedback encourages people to continue putting in awesome efforts.
Positive feedback is as important as negative feedback. It can strengthen an associate's self confidence, commitment, and dedication to the Company.

Feedback needs to provided timely and with specific information about an employee's performance based on experiences and observations by their supervisor that may include positive recognition or constructive feedback.

So remember to keep it balanced and don't forget the positive- this applies to all areas of life!

School Holidays Again

Working from home certainly has its benefits especially at this time of year. I find I can be more flexible in terms of my working week and childcare arrangements. There is more freedom and less stress in my day plus it does help financially!

However there are some disadvantages - I constantly have my day interrupted by someone asking ‘can I have something to eat’ or ‘what can I do now’ or the dreaded ‘I’m bored’. My son has had to learn very quickly (and usually the hard way) what it means to have a working mother at home.

All in all I can’t grumble, with a little organisation and planning the two weeks are easily filled with a mixture of school holiday programme, play dates and time out with grandparents (worth their weight in gold) and before you know it, the holidays are over and school life and our normal routines resume.

Any mother could perform the jobs of several air traffic controllers with ease.  ~Lisa Alther

Posted by DG

Kotuku Fund

Medical House provides a quarterly Community Grant of $1000 called the Kotuku Fund for worthy community projects, clubs and individual learning opportunities.

For the June Quarter, Medical House was pleased to award our Kotuku Fund community grant to:

• Silverstream South Primary School for student sports uniforms,

• the Capital Dental mobile dental clinic in Wainuiomata, working to enhance dental care for children and young adults, and

• the Bell Block Sew n'Sew Quilting Group so they can make a lot of warm quilts for christchurch people and other worthy charities.

We hope our Kotuku Fund grant makes a positive difference for these people.  If you know a good community, need, please apply on our website www.medicalhouse.co.nz

Q.D.F (Quote Day Friday) Deliver AWESOME Service!

This month we are celebrating  Core Value # 02 Deliver Awesome Service.

Enjoy some of my favourite Customer Service Quotes...!

Care more than others think wise. Risk more than others think safe. Dream more than others think practical. Expect more than others think possible.
-Howard Schultz

Nothing is so contagious as enthusiasm.
-Samuel Taylor Coleridge

If we don’t take care of our customers, someone else will.
-Unknown

Most of your competition spend their days looking forward to those rare moments when everything goes right. Imagine how much leverage you have if you spend your time maximizing those common moments when it doesn’t.
-Seth Godin

Well done is better than well said.
-Benjamin Franklin

Why wait to be memorable?
-Tony Robbins

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.
-Steve Jobs

Which of the four are getting in the way?

Great post from Seth's Blog...

You don't know what to do

You don't know how to do it

You don't have the authority or the resources to do it

You're afraid

Once you figure out what's getting in the way, it's far easier to find the answer (or decide to work on a different problem).

Stuck is a state of mind, and it's curable.

Legend of the Phoenix

The Phoenix bird symbolises immortality, resurrection and life after death. In ancient Greek and Egyptian mythology, it is associated with the sun god. According to the Greeks, the bird lives in Arabia, near a cool well. Every morning at dawn, the sun god would stop his chariot to listen to the bird sing a beautiful song while it bathed in the well. Only one phoenix exists at one time. When the bird felt its death was near, every 500 to 1,461 years, it would build a nest of aromatic wood and set it on fire. The bird then was consumed into flames. A new phoenix sprang forth from the pyre. It embalmed the ashes of its predecessor in an egg of myrrh and flew with it to Helioplis, "City of the Sun," where the egg was deposited on the altar of the sun god.

Phoenix Brand Gloves represent the result of decades of knowledge and experience in the careful manufacture of quality gloves. Like the legend of the Phoenix Bird our gloves have arisen from this previous experience to be the highest quality. Quality you can rely on.

Click here to view our Phoenix Brand gloves!

Q.D.F (Quote Day Friday)

Thought the below quote was also appropriate for some Kiwi's.. since its Māori language week 04-11 June, I have shared some ideas to incorporate Te Reo in your workplace!

"If you can speak three languages you're trilingual.  If you can speak two languages you're bilingual.  If you can speak only one language you're an American."

  ~Author Unknown

Whakamahia te Reo - Using Reo

There are many ways Māori language could be incorporated into the day to day business environment.

Writing letters

If your letter is more formal you might begin with the greeting, Tēnā koe (name) where in English you would write Dear (name).

If you were writing a general greeting such a Dear Sir/Madam you could use a form such as – E te rangatira, tēnā koe. In that case rangatira (chief) may refer to a man or a woman in the way that Sir or Madam is used in English.

Note: If your letter is to two people you should use the form – Tēnā kōrua, and if to three or more people – Tēnā koutou.

A more informal letter might begin with Kia Ora – a phrase which can refer to any number of people.

To end your letter you may finish with an expression such as Hei konā mai (Goodbye for now); Hei konā mai me te aroha (With Love); or Kia rongo kōrero anō au i a koe (Until I hear from you again).

To sign off you can use the following phrases:

- Nāku, nā (Yours faithfully)
- Nāku noa, nā (Yours sincerely)
- If the letter is being signed by two people use Nā māua (noa), nā
- And if by three or more people use Nā mātou (noa), nā

If you want your sign off to be more expressive of gratitude you could use an expression such as Nāku i runga i aku mihi ki a koe (Yours with thanks)